Privacy Policy

1. Introduction

Montesano Market & Deli ("we," "us," or "our"), located at 1150 Coast Village Road, Montecito, CA 93108, respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (montesanomarket.com), place phone or catering orders, or interact with our services.

2. Information We Collect

We collect information that you voluntarily provide to us when placing deli orders, submitting catering quote inquiries, requesting custom gift baskets, or contacting customer support:

• Contact Information: Name, phone number, email address, and delivery location.
• Order & Event Details: Selected menu items, event date, guest count, dietary preferences, and special instructions.
• Technical Data: Browser type, device parameters, IP address, and interaction data collected automatically via cookies for site performance.

3. How We Use Your Information

We use the collected information for legitimate business purposes including:

• Fulfilling daily deli pickup orders and custom catering services.
• Communicating order status, pickup notifications, and catering quote responses.
• Improving website performance, navigation accessibility, and user experience.
• Complying with applicable legal obligations and local food service regulations.

4. California Consumer Privacy Act (CCPA) Rights

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:

• Right to Know: You may request details about the categories and specific pieces of personal information we collect.
• Right to Delete: You may request the deletion of personal information we have collected from you.
• Right to Opt-Out: We do not sell or rent your personal information to third parties.

5. Data Security

We implement administrative, technical, and physical security measures to safeguard your personal data. However, please be aware that no electronic transmission or storage technology can be guaranteed to be 100% secure.

6. Contact Us

If you have any questions or privacy requests regarding this Privacy Policy, please contact us: